Privacy Policy

Introduction

TMC Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tmcroofing.com and use our roofing services throughout Southern California. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you fill out our contact forms, request estimates, book inspections, or use our cost estimator, we collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Property address
• Details about your roofing needs
• Any additional information you provide in message fields

Usage Data

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed on our site.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests for roofing services
• Provide you with estimates and schedule inspections
• Send you important information regarding our services
• Improve our website and customer service
• Process and track your service requests
• Communicate with you about promotions, updates, and other news about our services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Third-Party Services

Our website uses third-party services that may collect information about you, including:

• Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics may collect and process data according to Google's Privacy Policy.
• Supabase: We use Supabase for data storage and processing of form submissions.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collect personal information, and the business purpose for collecting your personal information. You also have the right to request deletion of your personal information and to not be discriminated against for exercising your privacy rights.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Information

If you have questions or concerns about this privacy policy or our privacy practices, please contact us: